Frequently Asked Questions
Need some help? Browse our FAQs below β youβll probably find what youβre looking for in seconds.
Printivoo is a creative online store offering custom-made products designed with care. Every item is produced individually once you place your order β ensuring attention to detail, quality, and sustainable production.
Each product is made to order and typically takes 2β5 business days to prepare.
Once shipped, delivery times are approximately:
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United Kingdom: 3β5 business days
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European Union: 5β10 business days
Youβll receive a tracking link by email as soon as your order is dispatched.
We currently ship to the United Kingdom and most countries within Europe.
If your location isnβt supported at checkout, feel free to contact us for assistance.
Your order is shipped from our UK or EU fulfillment centers, depending on product availability and your delivery address β to ensure faster and more reliable delivery.
All our products are made to order β meaning theyβre produced especially for you once you place your order. This helps reduce waste and guarantees that you receive a freshly made product.
Yes! As soon as your order is shipped, youβll receive a shipping confirmation email with a tracking number so you can follow its journey.
Since every product is custom-made, we can only accept returns or replacements if your item arrives damaged, misprinted, or incorrect.
If thereβs any issue, please contact us within 14 days of receiving your order and include clear photos β weβll be happy to help.
Please double-check your shipping details before completing your order.
If you realize youβve entered an incorrect address, contact us immediately β weβll do our best to update it before the order goes into production. Once shipped, changes are no longer possible.
We accept major credit and debit cards as well as other secure payment methods available at checkout.
We do our best to ensure accurate colors and product previews, but please note that minor variations may occur due to screen settings and the printing process.
Because items are made to order, we can only make changes or cancellations within a few hours after the order is placed. Please reach out to us as soon as possible if you need to modify your order.
You can reach our support team via the Contact Page or by email at support@printivoo.com.
We aim to respond within 1β2 business days.
π¬ Still have questions?
Our support team is here to help!
Reach out via our Contact Page or email us at support@printivoo.com, and weβll get back to you within 1β2 business days.
